SOUTHERN GRACE FAMILY OF BRANDS
SOUTHERN GRACE ® – “THE BIG SISTER”
Meet Southern Grace- the big sister of our brand family. She’s strong, confident and always ready to help. You’ll find comfort, familiarity and a down to earth sensibility in everything about this brand. She holds herself to a high standard and never settles for basic. She manages to balance it all, right down to the smallest of details and always with a smile! A classy brand for southern and western women and girls. Southern Grace themes are generally more inspiration, faith-based, and region-based.
GRACE & EMMA ® – “MIDDLE SISTER”
The middle sis, she’s really a combination of the big sister and little, in one! She’s versatile, flexible and always ready for fun, but she’s the best secret keeper, too! She can hang with her big sis or play in the backyard with the baby- any way she spends her day, she’s always happy.Grace & Emma™ - Southern, whimsical style for cover-ups, shorts, dresses, and more.
DAISY RAE ® – “BABY SISTER”
She’s always there to make you smile! She takes life one breath at a time and never likes for anything to get too serious. If you need a boost of confidence, she’s there to remind you just how awesome you really are. And just try to keep up with her... she’s always on the move!
ASHLYN ROSE ® – “OUR SWEET COUSIN”
Every time she comes to visit she lights our house up with her smile. Just having her around makes every day that much more fun! Ashlyn Rose is our wearable accessories line which includes necklaces, earrings, bracelets, hats, and more.
PEACHY KEEN ® – “OUR CRAZY AUNT”
The party cant’ start until she arrives! She speaks her mind, follows her heart and lives life to the fullest! This line is all of our giftables and non-wearable accessories. This includes our Versi Bags™, Can Coolers, Keychains, and more!
Generally, all sales are final. However, our goal is to make sure you are 100% satisfied with your purchase, and we are always willing to work with you on returning items. We require that you report any missing or damaged items from an order within 48 hours of receiving products. If you are not happy with a purchase, please report the return within 48 hours of receiving the product. Unless the return is due a damaged product or mis-pulled items, all returns will be accessed a 15% restocking fee and must be shipped back at your own expense. Final sale or clearance items cannot be returned. If a product is discontinued, we will not be able to take returns on the style. All returns must be assigned an Return Authorization (RA) number. All returns must be sent back USPS, ground service.
Please fill out a return request. Log in at southerngracewholesale.com > my account > orders > please click the order you received the damaged item on > request a replacement or refund. Please fill out in the information and you'll hear back from us within 24-48 hours.
MINIMUM RESALE PRICE
Rule of thumb: Double your investment!
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Southern Grace is dedicated to fair trade and building a high quality brand. Once you are approved as a retailer, you have the right to sell our products at whatever price you seem fair. However, we have a policy in place to protect the profitability of our retailers. Any Southern Grace shirt bought from us or form our distributors, must be sold at double your cost. We reserve the right to stop selling to any retailers, we feel, who are selling our products at an unfair low price, thus affecting the market unfairly.
You will find a Minimum Resale Price (MRP) on all items listed online. We emphasize that this is a MINIMUM price. Often, these shirts get sold for much more than the stated minimum. Occasional sales that you decide to have in store are fine, but we ask that you do not markdown the product by price, but by percentage. For example, "Entire store 10% Off!" That would mean the listed price on the shirt does not go below the minimum, but because of a store sale, it is okay. Many brands have this policy to protect retailers from those who are undercutting prices. Also, if it is a seasonal item, you can drop the price within 1 week before and after of the holiday. So, if it's a Christmas shirt, you can do a sale price on Christmas items from December 18th to January 1st.
It saddens us that we have to close accounts because some retailers refuse to follow the minimum. Please understand that we do not find pleasure in closing accounts. Rather, we want all retailers to be happy, for a very long time, selling our products.
SELLING ON AMAZON/ETSY/OTHER SELLING PLATFORMS
In order to keep SKUs consistent and brand image up to par, our retailers are not permitted to sell products in retail marketplaces. Please contact email@example.com with questions regarding this policy.
While we truly tried to territory protect our customers when we started, it became very difficult to promise exclusivity. Our products are available through rep groups, Silver Moon Factory, and retailers who "destash" styles to retailers who were not approved with us. Also, with the rise of online web stores, Facebook groups, and national trunk shows, territory protection is not a standard policy in our industry any longer. However to help retailers stay competitive with our products we have done the following:
- We now carry 5 brands under Southern Grace, all serving different types of end users. While some may carry our Grace & Emma clothing, other retailers in the same territory may carry Southern Grace.
- We increased our number of products. At any given point we will have at least 3,000 SKUs available for customers to buy from. The chances of repeating styles are very low.
- We also require a 2-2.25 markup for retailers. Retailers who do not follow this will get a warning. Repeat offense will result in closure of their account.
SILVER MOON FACTORY
Southern Grace was started as an idea and founded in 2014. Since then, with the help of Silver Moon, Southern Grace has grown as a popular brand across the US. Silver Moon is an exclusive wholesaler for our products. While not all of our designs can be bought through Silver Moon, they carry a portion of all of our brands. Any retailer with a valid tax ID can buy through Silver Moon, but the only way to have full access to 100% of our designs is through Southern Grace directly.
USING OUR PICTURES
We at Southern Grace will always try to provide high quality pictures of models posing the products. You are free to use pictures for your own sites and social media. However, if we find that you are using our pictures to sell ideas to others or call them your own, you will blocked from buying from Southern Grace. We have our own in-house designers to come up with unique designs while raising the creativity bar with every design. We take great pride in our designs and do not tolerate knock-offs because of irresponsible picture sharing. We reserve the right to take legal action against anyone without notice.
If you sell online or have a presence on social media, we ask that you list products with the brand name Southern Grace. Customers have found success selling through Instagram and Facebook by tagging posts with #SouthernGrace. Consumers will often click the #SouthernGrace tag to find products they are looking for.
We use FedEx Ground in all shipping, unless you choose otherwise. The map below shows transit times.